Questions and answers

No. Open the editor and build: everything is free until you export. You sign in, with a code sent to your email, when you export, top up or open Account.

Any LMS that accepts SCORM 1.2, SCORM 2004 or cmi5 packages: Moodle, Canvas, Blackboard, Brightspace (D2L), TalentLMS, Docebo, Cornerstone, SAP SuccessFactors, LearnUpon, Absorb, Totara and many more. For a learning record store, use xAPI. Test a package on your LMS, or in a free SCORM Cloud account, before sharing it with learners.

One credit exports one course in every format, with up to 10 edited versions and unlimited learners. Credits come in packs from £5 for 3 courses, or with Pro.

No. Fix it and export again: a changed version counts as one of the course's 10 edits as long as at least 50% of it matches the version you paid for. Downloading the same version again, in any format, is always free.

No. Packages never expire, and they check their licence in the learner's browser without contacting ZipCourse.

No. Your course is built and kept on your computer, and results go from the course to your LMS only. Our server receives a random course ID and scrambled fingerprints that can't be turned back into your content.

Yes, .pptx files. Each slide becomes an editable slide with its title, text, bullet points, links, tables, main picture and speaker notes, and embedded video and audio. Animations and exact layouts don't come across: export those slides as pictures from PowerPoint instead. Old .ppt files need saving as .pptx first.

ZipCourse sets no limit, and video is packed without being re-encoded. Your LMS will have an upload limit, often between 100 MB and 2 GB, so check it before you export a long video course.

Yes. Press + between slides, choose Video or audio link, and paste a link or embed code from YouTube, Vimeo, Spotify, Apple Podcasts or SoundCloud, or a link to an audio file. It plays from that site, so learners need to be online and the video or episode must be public or unlisted. Test it on your LMS, as some LMSs and networks block these sites. The video guide shows how.

Yes. Type a web or email address into a text slide, a quiz or a slide's notes, and learners can click it. Web links open in a new tab, so the course keeps its place in your LMS. To link words instead of showing the address, put the words in square brackets with the address straight after them in round brackets. Links in PowerPoint files come across when you import them.

Yes. Our free courses page has three short Microsoft 365 Copilot prompting courses made with ZipCourse. Try them in your browser, download them as SCORM 1.2 or cmi5 for your LMS, or open their project files in the editor and make them your own. They are exactly what ZipCourse exports.

Current Chrome, Edge, Firefox and Safari on Windows, Mac, Linux and ChromeOS. Chrome and Edge can save straight back to your course file; other browsers download a copy each time you save.

Yes. Save the course file and open it on the other computer with Open. Courses aren't synced through our server, by design.

Yes. ZipCourse has 32 built-in games of 30 seconds each, from arcade and timing games to maths and word games. Turn on Bonus games in the Course tab to reward learners who get every question in a quiz right first time, or add a game slide anywhere. Learners can always skip a game. Scores go to your LMS as records of their own and never change whether a learner passes or completes.

In the editor, open Quizzes and download the ready-made prompt. Give it, with your document, to Claude or another AI assistant, check the questions it writes, then paste the JSON it gives you into ZipCourse. The guide has the details.

Yes, for unused credits within 14 days of buying them, from Account. Credits you've used can't be refunded, and if an export is faulty we'll fix it or refund it whatever the date.

In the editor, open Account, then Billing, receipts and Pro. That opens Stripe's billing page, where you can cancel or change your plan. Pro stays on until the end of the period you've paid for, and credits you've had stay until they expire.

Every payment is emailed a receipt. You can also download receipts and invoices in Account, Billing, receipts and Pro.

Open Account and choose Change sign-in email. We send a code to the new address; your credits, Pro and courses move with you. Changing the email on Stripe's billing page only changes where receipts go.

An account belongs to one person and their email. Colleagues can share course files and each export with their own account. Team accounts are on our list: tell us if you need them.

Open Account and choose Delete my account. If you have Pro, cancel it first. We keep payment records for six years because tax law requires it, no longer linked to your email.